About ChatKa

Mission

ChatKa exists to help grocery and fulfilment teams stop firefighting KPI drops and start managing their operations with clarity.

Instead of spending hours chasing dashboards, manual exports, and ad hoc analysis, teams should be able to ask a simple question:

"Why did this KPI move?"

—and get a trusted, data-backed explanation in minutes.

What ChatKa does

ChatKa is an AI Root-Cause Analyst for Grocery Operations.

It connects to a retailer's existing data warehouse (Snowflake, BigQuery, Redshift, Teradata, SQL Server, Oracle, etc.), models key KPIs for inbound and fulfilment, and explains unexpected KPI movements in clear language inside Microsoft Teams or Slack.

ChatKa focuses on questions such as:

  • Why did Perfect Orders drop yesterday at a specific CFC or region?
  • Why did substitutions for chilled SKUs spike this week?
  • Which suppliers or SKUs are repeatedly causing shortages?
  • How much margin did we lose due to these issues?

Focus on grocery operations

The first version of ChatKa is tailored specifically for grocery and grocery-adjacent operations, where:

  • inbound reliability,
  • stock availability,
  • substitutions,
  • and fulfilment performance

are tightly linked, and KPI drops can quickly translate into lost margin and customer dissatisfaction.

By starting with a narrow but painful problem, ChatKa aims to deliver concrete value in a short 4-week pilot and then expand to broader operational analytics.

How ChatKa fits into your stack

ChatKa does not replace your existing BI tools or data warehouse.

Instead, it layers on top of what you already have:

  • Data stays in your warehouse – ChatKa uses read-only access.
  • No new dashboards – insights are delivered in Microsoft Teams or Slack.
  • Works with your warehouse – Snowflake, BigQuery, Redshift, Teradata, SQL Server, Oracle, etc.

The goal is to reduce the time between "we see a problem" and "we understand why it's happening."

Why now?

Modern grocery and fulfilment operations are:

  • data-rich but time-poor,
  • running on tight margins,
  • exposed to shocks in inbound, labour, and demand.

Leaders don't need more data—they need faster explanations they can trust.

Recent advances in large language models and agentic reasoning make it possible to:

  • translate complex warehouse data into clear narratives,
  • model chains of cause and effect,
  • and estimate financial impact dynamically.

ChatKa is built to bring those capabilities directly into day-to-day operations.

Company

ChatKa is currently an early-stage, founder-led product focused on building a small number of high-impact pilots with grocery and retail partners.

If you are:

  • a Supply Chain Director,
  • Head of Online Fulfilment,
  • or a leader responsible for grocery operations,

and want to explore a focused 4-week pilot, please get in touch via the homepage contact options or book an intro call.