Privacy Policy

"Last updated": January 2025

Overview

Chatka Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our agentic intelligence platform and website.

Information We Collect

Demo Website

Our public demo website uses synthetic data only. We do not collect, store, or process any personal or business data through the demo interface. The demo scenarios are pre-scripted and run client-side.

Contact Forms

When you contact us via our contact form, we collect your email address, organization name, role, and any message you provide. This information is used solely to respond to your inquiry and discuss potential pilot programs.

Production Platform

For pilot and production deployments, we process only the data necessary to provide the service. All data remains in your Google Cloud environment. We do not access, copy, or store your business data on our systems.

How We Use Information

  • To respond to your inquiries and provide support
  • To deliver and improve our agentic reasoning services
  • To monitor system performance and reliability
  • To comply with legal obligations

Data Security

We implement industry-standard security measures to protect information. Our platform is built on Google Cloud Platform with:

  • IAM-based access controls
  • Encrypted data in transit and at rest
  • Firestore security rules and VPC isolation
  • Regular security audits and monitoring

Third-Party Services

Our platform relies on Google Cloud Platform services (Cloud Functions, Pub/Sub, Firestore, BigQuery). Data processed through these services is subject to Google Cloud's security and privacy policies.

Your Rights

You have the right to:

  • Request access to your information
  • Request correction or deletion of your information
  • Withdraw consent for data processing
  • Lodge a complaint with a supervisory authority

Contact Us

For privacy-related questions or requests, please contact us at hello@chatka.cloud

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Chatka Ltd · Registered in England and Wales · © 2025